STATEMENT FROM THE ATTORNEY GENERAL OF NEW JERSEY’S OFFICE
Division of Consumer Affairs
NEWARK – The Office of the Attorney General and the Division of Consumer Affairs are investigating Monday’s sale of Bruce Springsteen concerts tickets after consumers complained about problems they encountered during attempted online purchases.
“Consumers are questioning what transpired and if they had an equal opportunity to purchase these concert tickets. We share these concerns and are investigating this matter,” Attorney General Anne Milgram said.
More than 250 consumer complaints have been received as of midday today. The Division of Consumer Affairs has placed an icon labeled “Bruce Springsteen/Ticketmaster Complaints” on its main web page for consumers to link to an online complaint form. The Division’s web page is located at http://www.njConsumerAffairs.gov
Consumer Affairs investigators will review submitted complaints to determine how the online sales process was conducted and whether any violations of the state’s Consumer Fraud Act or ticket resale law occurred.